Sophie is passionate about supporting older Australians to stay independent, connected, and involved in their communities. With experience in early childhood education and the NDIS, she brings a compassionate and adaptable approach to her work.

Known for her strong communication skills and empathy, Sophie builds genuine relationships with clients and colleagues. She’s a calm and capable problem-solver, always focused on delivering care that supports each person’s individual needs. Sophie goes above and beyond to ensure her clients’ well-being.

Outside of work, Sophie enjoys an active lifestyle—running, hiking, snorkelling, and spending time in nature. She also loves spending quality time with her two adult daughters, who are a big part of her life.

Chantelle joined the team in June 2022, bringing with her over 14 years of valuable experience in the home care sector. With a deep understanding of the needs of older Australians, Chantelle works closely with clients and their families—providing guidance, sharing information, and coordinating care worker appointments to ensure the best possible support.

Her role also includes developing personalised care plans, conducting annual reviews, and collaborating with Allied Health professionals to deliver well-rounded, comprehensive care.

Chantelle is passionate about achieving meaningful outcomes for her clients. She takes pride in helping them live independently, achieve their goals, and enjoy a high quality of life. Her dedication and empathy shine through in everything she does.

Outside of work, Chantelle is an avid tap dancer—a passion she’s pursued since the age of 10. More recently, she’s taken up golf and is enjoying the challenge and fresh air that comes with learning a new sport. She also cherishes time with her family and enjoys long walks with her beautiful golden Labrador by her side.

Sarah Maguire is a dedicated professional with a diverse background in hospitality, naturopathy, and aged care. With over 20 years of experience as a qualified Naturopath in both retail and private practice, she has developed a deep understanding of holistic health and well-being. Her passion for supporting others led her to the aged care sector, where she has spent the past eight years working in both the Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP). In August 2024, she joined Baldwin Living, continuing her commitment to helping elderly individuals maintain their independence and quality of life.

Sarah holds a Bachelor of Psychology, a qualification in Naturopathy, and a Diploma of Dementia Care. Her expertise allows her to provide compassionate, person-centered care, ensuring that seniors feel supported, valued, and empowered to live comfortably in their own homes.

Outside of work, Sarah enjoys spending time with her husband, daughter, son, and their beloved border collie. She loves taking her dog to the beach, trying new recipes in the kitchen, catching up with friends, and embarking on new adventures. She also has a natural ability to connect with people, always eager to meet new individuals and hear their unique stories.

Sophie is passionate about supporting older Australians to stay independent, connected, and involved in their communities. With experience in early childhood education and the NDIS, she brings a compassionate and adaptable approach to her work.

With over 15 years of experience working in the community, Jenelle Lingard is deeply passionate about supporting individuals to live fulfilling and independent lives. Her career spans disability employment, the Skilling Queenslanders for Work program at a local Neighbourhood Centre, and extensive work across the NDIS and Home Care Packages.
Jenelle’s true passion lies in Home Care Packages, where she works closely with elderly clients to help them retain as much independence as possible while providing support for tasks they can no longer manage alone. She thrives in both one-on-one and group settings, always striving to foster well-being and connection within the community.

In her spare time, you’ll likely find Jenelle at a cozy café in Scarborough with a good book in hand or enjoying the beach with her two beloved Border Collies.

Jenelle joined Baldwin Living HomeServe because of its client-focused approach. After meeting Sophie (HCP Manager) and Nicole (Village Manager), she was inspired by their genuine care and compassion for clients and knew it was the perfect place to continue making a meaningful difference.

Michelle has been part of the Vaucluse Gardens Village community for over 13 years. She began her journey in the kitchen, later moved into caring roles, and eventually found her place in administration. Now, as our Tasmanian Care Partner, Michelle thrives on supporting her clients to maintain their independence and wellbeing.

She finds this role deeply rewarding and has always been passionate about helping people retain their dignity and make personal choices that matter to them. Michelle believes empathy is key—it’s the best approach to ensure people feel truly cared for and comfortable.

Outside of work, Michelle loves spending time at home with her family. A proud and busy mum of four, she values family deeply. Her favourite way to unwind is by curling up with a good book, and her dream travel destination is Europe—especially to explore its historic buildings and the beautiful Mediterranean Sea.

Michelle is excited to continue building strong, respectful, and professional relationships with each of her clients and their families.

Paul is a highly experienced business leader with a distinguished career spanning 40 years in various forms of resident and guest accommodation and care. His career began in Hospitality, where he worked as General Manager for 4 & 5-star hotels and resorts both nationally and internationally. Paul’s innovative thought leadership led to his appointment as Chairman of the Australian Hotels Association NSW.

He then ventured into the Retirement Living sector and led the growth of a group from an initial base of five villages in NSW to over 30 villages across five states. This rapid growth culminated in the group’s acquisition by a major national property corporation.

In 2011, Paul joined Baldwin Living, where he continues to commit his leadership, systems, and networking skills. This has enabled the business portfolio to more than double in size in just over 10 years. Paul finds the retirement living sector to be rewarding, as residents impart their life lessons and wisdom through their stories. He enjoys engaging with residents to understand their needs and working collaboratively with the residents and his team to find solutions.

Beyond his work as CEO, Paul is a strong advocate for constructive engagement between residents and operators. He has chaired the Property Council of Australia’s NSW Retirement Living Council and served as a Committee member for Leading Aged Services Australia. He is also closely involved with the NSW Residents Association.

In his leisure time, Paul enjoys outdoor activities such as cycling, surfing, and gardening. For 12 years, he was also a long-time volunteer of North Curl Curl Surf Lifesaving Club providing support as a lifesaver and water safety leader for Nippers.

Paul’s diverse range of skills and experiences make him an invaluable asset to the business, and his commitment to improving the lives of residents is a testament to his character.

Godwin’s career spans across retirement living, chartered accounting firms, big and small banking institutions, fund managers, and a publicly listed IT company, over two and a half decades. He brings significant experience across all areas of finance.

Godwin is passionate about customer service and improving ‘the way we work’ by adding value to our residents and consumers, with many examples in his career where he has revamped finance systems and processes, and data flow to finance from all other areas. He has led large teams throughout his career and was a finalist in Westpac’s Finance Leader of the Year. Godwin has a strong desire to share knowledge and help people grow, as well as continuing his own learning journey, not only creating better processes and systems, but also building strong teams.

Alongside Godwin’s work, he has a love for gardening, travel, bush walking, cooking, weight training, and boxing. Each of these activities are made even better now because he can do many of these things with his eldest son. Godwin also volunteers with his wife at their local church, and is heavily involved in his children’s sporting, robotic, and other extra-curricular activities.

As the eldest grandchild of the late Tony Baldwin (Founder), Ben is on a mission to take the family business to the next level and push it to become the leading mid-sized retirement operator in Australia.

In his dual roles as Asset Manager and Executive Director, Ben works closely with the Board, Executive, and Operations teams to create safe, enjoyable, and fulfilling lifestyles for all residents. Ben believes that a great leader is one who leads with action and empathy. He is committed to these values, making him a natural fit as the Group’s operational growth and compliance lead across the village and HomeServe businesses.

Ben’s commitment to providing the highest standards of care and service to residents is evident in his role as Group administrator for the Australian Retirement Village Accreditation Scheme (ARVAS) and Retirement Living Code of Conduct. He takes pride in ensuring that every aspect of the business meets and exceeds industry standards.

Ben’s academic background is in business administration from Macquarie University. Previously, he gained valuable professional experience in several sectors, including Hospitality, Human Resources, Media, and Enterprise Software Sales. He’s worked in businesses of all structures and sizes, giving him an appreciation of the unique challenges that each face.

Beyond work, Ben is an intrepid traveller, keen green thumb, and his favourite activities include hiking, surfing, and skiing. He also volunteers with WIRES, trained in the rescue, rehabilitation, and release of injured Australian wildlife.