Big changes are coming to in-home aged care. We’re here to guide you through them.
From 1 November 2025, the Australian Government is introducing the new Support at Home program, replacing the current Home Care Package system. Baldwin Living HomeServe is ready.
Whether you’re receiving services or just exploring your options, we’ll help you understand what’s changing and what it means for you.
Same care. New model. Better control.
No matter what type or level of support you require, we are committed to maximising your wellbeing and independence.
Baldwin Living HomeServe aims to provide a supported living environment to seniors within your home settings and promote wellness and independence.
Baldwin Living HomeServe is an approved Home Care provider. We are committed to providing you with assistance in understanding the range of choices available and to help you in making informed decisions about the kind of care you can receive and how funding is spent.
We operate throughout Sydney, Brisbane, Gold Coast, Melbourne, Geelong and Hobart.
Physiotherapy | Occupational Therapy | Home Nursing | Podiatry | Dietitian
With the introduction of Consumer Directed Care (CDC) by the Federal Government, the decision about how funding is spent for care at home is given to the individual. Under CDC, people now have more choice on how their care is delivered and their funding is allocated.
Baldwin Living HomeServe, being an approved provider, is set up to provide you assistance in understanding the range of choices available and to help you in making informed decisions about the kind of care you can receive and how funding is spent.
The program aims to provide long-term support where you get to choose the services and support that will make a difference to your life.
There are four levels of Home Care Packages for different levels of care and support needs:
More information on Home Care Packages and your eligibility can be found on the My Aged Care website.
This option is for people that prefer to pay privately. You may not be eligible, are waiting to access, or have exceeded government funding.
With private care, you are not required to have any health or income assessments; you’ll pay the full cost of the services out of your own income.
You can decide exactly what kinds of services you need, with no need for approval from anyone. And you can begin care immediately, as soon as an appointment is available.
We can explain all your funding options
